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Pre Sale Questions
Q: How long does digital delivery take?
Orders are delivered digitally via email within 2 business hours after confirmation
Q: What payment methods do you accept?
Digisoft ZA supports major payment options—credit/debit card, EFT, and other secure online methods (please confirm on checkout).
Q: Can I get a refund if I'm not satisfied?
Yes. Digisoft offers a 30‑day easy return policy on eligible software purchases.
Q: Do licenses include VAT?
All displayed prices include VAT
Q: What support do you offer after purchase?
We offer free remote installation assistance and ongoing customer support via phone (087 147 8872) and email (support@digisoft‑za.co.za)
Q: Can I purchase software in bulk or become a reseller?
Yes. There’s a “Reseller” option—contact them for tailored quotes and partnership inquiries.
Q: What software categories do you offer?
Digisoft ZA stocks a wide range: Microsoft (Office, Project, Visio), Adobe, VMware, Autodesk, SQL Server, Windows Server, and more.
Q: Do I need to create an account to purchase?
You can check out as a guest, but registering an account allows you to track orders, view past purchases, and manage licenses.
Q: Where are you located, and are you open to local deliveries?
They’re based at 2 Market street, Mooi River, South Africa. While digital delivery is standard, reach out to discuss any physical or volume-based needs.
Q: How are your prices so affordable compared to other retailers?
We purchase software licenses in bulk directly from authorized distributors and pass the savings on to our customers. This allows us to offer genuine products at highly competitive prices without compromising on quality or support.